Host Responsibility
Set limits before you play and ask for support if gambling becomes difficult to manage.
Time and spending
Decide how much time and money you can afford to spend, keeping money for accommodation, food, travel and other essentials separate. Stop at either limit. Take regular breaks to check your spending and the time.
Know the risks
Gambling is not a source of income or a solution to financial problems. Previous results do not predict the next outcome. Avoid borrowing to gamble or spending more to recover a loss. If you feel upset, tired or affected by alcohol, step away from play.
Support and exclusion
If you find it hard to keep to your limits, stop and speak with a Casino Lounge team member. You can ask for a private conversation, help leaving the gaming floor or information about excluding yourself from the venue. Staff will explain the exclusion process. You can also raise a concern about someone else.
Contact the team
Call +6448715268, email [email protected] or speak with reception at 6 Grey Street, Wellington Central, Wellington 6011, New Zealand.