Guest services

Reception, concierge, transport, clothing care and business facilities for your stay in Wellington.

Guest services enquiry
Guest services at Turn Space.

Reception and luggage

Reception is staffed 24 hours a day. Check-in starts at 15:00 and check-out is by 11:00. We store luggage on arrival and departure days; keep valuables with you. Daily housekeeping is included, and reception can note your preferred service time.

Concierge

The concierge is on hand from 07:00 to 22:00 for local recommendations, sightseeing plans, transport and tour enquiries. We discuss any tour booking with you before making it. Reception can book taxis; pay the driver for the agreed trip.

Transport

For an airport transfer, include your flight details and party size in your enquiry. We will reply with the pickup time and meeting point. Each vehicle carries up to three guests and three standard suitcases. Larger groups can book multiple vehicles at the same per-vehicle rate. Local transport and sightseeing drives have the same capacity.

Clothing care

Leave clothing with reception and tell us about delicate fabrics. We record the items and return them to your room. Collection deadlines, turnaround times and order sizes are listed below.

Business centre

The business centre opens from 07:00 to 22:00 for hotel guests, with a workstation, internet access and up to ten A4 printed pages per stay. Sign out of personal accounts after use. See Meetings & events for room hire.

Services & prices

Full price list

Airport transfer

Private transfer between Wellington Airport and the hotel for up to three guests and three standard suitcases. Pickup time and meeting point agreed in advance.

NZ$85per vehicle, one wayEnquire

Local transport

Driver and vehicle for up to three guests within Wellington. One continuous hour, starting and ending at the hotel.

NZ$90per vehicle-hourEnquire

Wellington sightseeing drive

Driver and vehicle for up to three guests, starting and ending at the hotel. Plan your city route with the concierge before departure.

NZ$180per two-hour vehicle hireEnquire

Wash and fold

Machine-washable clothing, washed and folded. Leave it with reception before 09:00 for return by 18:00 the next day.

NZ$32per bag up to 3 kgEnquire

Dry cleaning

One standard jacket, pair of trousers, skirt or dress. We check suitability at collection and return the garment within two days.

NZ$28per garmentEnquire

Clothing pressing

One shirt, pair of trousers or skirt. Leave it with reception before 09:00 for return by 18:00 the same day.

NZ$12per garmentEnquire

Service terms

Guest services enquiry

Tell us which service you need and when.

Guest services enquiry